Leadership: Are Customers More Important Than Profits?

By | April 30th, 2018|

This might be one of the most soul-crushing questions for capitalists and business leaders to answer! I don’t mean this as a trick question (e.g., Which came first, the chicken or the egg?). Obviously, if you don’t have customers, you can’t have profits. However, you can have many customers and no profits, and that doesn’t [...]