Organizational Effectiveness: Working Faster

By | January 8th, 2019|

Little’s Law says that the amount of work completed is a function of the number of projects and the average time it takes to complete a project. In other words, the line at McDonald’s has 11 people in it and each person takes, on average, 30 seconds to be served, therefore, if you are gal [...]

Organizational Effectiveness: CEO as Gardener

By | November 26th, 2018|

I’m not much of a gardener. The only green thumb I’ve ever been accused of having is when I’ve stuck it in pesto. I’ve noticed, however, that my efforts to have my lawn match my wife’s well cared for flowers are only rewarded when I combine the right amounts of enabling and prohibiting—the right conditions [...]

Organizational Effectiveness: Shared Fate

By | November 5th, 2018|

A commonly overlooked element of a highly functional team is shared fate. If you lose while I win, I can’t expect you to support my position. The objective may be clear (“Take that hill!”), but if I have a pile of money at the peak and you have a bag of rocks that you must [...]

Organizational Effectiveness: Grinding To A Halt

By | October 22nd, 2018|

Do you have school age children? If not now, perhaps in the past? Do you remember those nights when your daughter or son—or perhaps both—had a boatload of homework, not just in one subject but in several on the same night? How did that work for you? If your household is anything like ours was [...]

Organizational Effectiveness: Bailing Wire and Braces

By | September 15th, 2018|

Driving across Wyoming on a recent vacation we saw a house that was held together with more bailing wire and braces than joists and concrete. You could almost see how it got that way. The porch started to sag so they built some temporary stairs a few feet away. It was a slight inconvenience but [...]

What Is Organizational Effectiveness?

By | September 9th, 2018|

My definition of organizational effectiveness? Great results with optimal resources over the long haul.  There are three components in my definition. Change one of them, and you’re not successful in my book. You can get great results in the short term, and you can even get those results with the wrong number or quality of [...]

Organizational Effectiveness: Are You Good at the Wrong Thing?

By | September 3rd, 2018|

“There is nothing so useless as doing efficiently that which should not be done at all.” —Peter Drucker Organizational effectiveness requires that people are doing the right things well. Doing the right things poorly is probably an opportunity for coaching. Doing the wrong things well is, as Drucker points out, useless. A colleague and I [...]

“Your Momma Don’t Dance and Your Daddy Don’t Rock and Roll”—Family Business Matters

By | June 19th, 2017|

Common wisdom says that family businesses have an extremely high failure rate when moving from the first to second to third generation, and that’s absolutely true. The numbers often cited state that 30 percent survive the second generation, and it decreases to midteens by the third and single digits by the fourth. What you don’t [...]

The Four Pillars to Defeat Chaos

By | February 20th, 2017|

I’ve read with some interest, amazement and amusement about “new” organizational structures in the past few years. And I believe that if everyone followed all the rules, we’d still have a feudal society. There are some interesting experiments regarding how democratic a work environment should be, but one thing I know for sure: If the [...]

Do You Default to Central Control?

By | February 11th, 2016|

I recently wrote about the challenge of not being able to answer the question, “Who’s in charge here?” (Click here to read.) I often write my blogs after encountering something in the business world that causes me to think about a topic. It might be a client problem, something from the headlines or an issue [...]