Tag: Business Strategy

CEO Coaching: When Customers Become Cows

“Would you like fries with that?” has been around as a revenue enhancer since I was very young. Seems like a good question and no doubt enhances revenue (and waistlines) significantly. At some point, however, upcharges are damn annoying! I wrote some years ago about my wife buying a monkey backpack for a 1 year […]

CEO Coaching: Be of Two Minds

“Be fearful when others are greedy, and greedy when others are fearful.” —Warren Buffett Sixty percent of CEOs surveyed by The Conference Board believe that economic conditions will worsen in the short term, and I suspect they’re correct. Warren Buffett, however, is on a buying spree. Over the short and medium term, emotions play a […]

CEO Coaching: The Vision Thing

“If you want to build a ship, don’t drum up people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.” —Antoine de Saint-Exupéry, “The Little Prince”[1] “It sure would help if we knew where we were going!” the chief marketing officer said to me. I […]

CEO Coaching: The Problem With Intuitive Leaders

I’ve coached folks who probably have an IQ that’s double mine. Some are linear thinkers who are process-oriented, and some are more entrepreneurial and rely heavily on intuition. Both can be great leaders. But process orientation and intuition can, as with most strengths, be disabling.    Highly process-oriented leaders can create a bureaucratic mess by […]

CEO Coaching: Where Do You Stand?

We needed to remodel a bathroom and bedroom, and my son had friends from the Marines with a construction business. With his endorsement and their background as Marines, we hired them as soon as they gave us a proposal. We’re glad we did! One of them, Tom, is an avid fly-fisher as am I. (I […]