Random acts don’t equal strategy.
In my work as an advisor to senior executives, I’ve seen far too much “nice” behavior that causes problems. While intentions may appear admirable, being a “nice” CEO does not equate to effective leadership, and ultimately hurts the team, shareholders and future success of the business. Now there is a significant difference between being […]
Organizational challenges often have symptoms that don’t readily illuminate the underlying issue. Here is a model to think about.
There’s a scene in the movie “Training Day”-a great, but disturbing flick-where Denzel Washington schools a new police detective on the complexity of a situation and sums it up by saying, “This is chess, it ain’t checkers!” Is your business chess or checkers?
Driving across Wyoming on a recent vacation we saw a house held together with more bailing wire and braces than joists and concrete. You could almost see how it happened. The porch started to sag, so they built some temporary stairs a few feet away. It was a slight inconvenience but worked until the porch sagged further.
From the minute we engage with other humans (and even pets!) our parents tell us, “Be nice!” This is intended to be a catchall for don’t hit, scream, cry or make someone else feel bad. “Now look at what you did! Little Lisa is crying! Be nice!”