What do your customers hate about you? If you answer that and find a solution, you’ll likely grow. Some time ago a story about Elon Musk caught my eye. He saw that there was a complaint on social media about people leaving their Tesla cars at the charging stations longer than required, causing new arrivals […]
Judge a Man by His Questions “It is easier to judge the mind of a man by his questions rather than his answers.” —Pierre-Marc-Gaston de Lévis Think about your day yesterday. What questions did you face? If you’re like many busy executives, they were probably along the lines of: -Did the Western division get its […]
Are you prepared to lead with just your own skills? Three days after Christmas the temperature was slightly above freezing. After spending the bulk of the previous three days in the house, I went for a bike ride. On my previous ride, my bike computer showed a low-battery symbol. Sure enough, it was dead by […]
“Freedom from the desire for an answer is essential to the understanding of a problem.” —Jiddu Krishnamurti, Indian philosopher I had an epiphany a dozen years ago when I transitioned from CEO to consultant and coach. I’d spent the previous 25 years looking for answers — the faster the better! Ready, fire, aim! Provide clarity […]
I once heard a comedian say his brain was his favorite body part … but then he questioned the source of his thought! Breathing your own exhaust is dangerous. It has nothing to do with your car and everything to do with an isolated mind that starts believing it is your favorite body part and […]
Here are some things NOT to do in business A client read one of my blogs where I fessed up to something stupid that I’d done and suggested I create a top 10 list, so here it is. This was an extremely difficult exercise — not because I couldn’t come up with 10 or bare […]
One of my readers, Lisa, suggested I write about the balance between useful communication and too much information as a leader. It’s a dicey subject because you’re now going to judge this piece on that scale. (Was that last sentence necessary?) Years ago, I had a weekly meeting in California. It was sometimes one hour […]
There is a difference between the two A young friend recently told me about going to an art museum while he was in college and seeing what he thought was a silly exhibit of two dinner plates on a table, one with an apple on it. He couldn’t stifle his sense of humor so returned […]
I have a new “feature” for you. I recently shared some observations with a colleague and he suggested that I share them in my weekly missive. So, below my blog are my top 3 observations of the week. Business Is Not Karate I studied karate when I was in high school and college. My instructors […]
I have a change of pace for you this week. I was recently reminded of a wonderful poem that I want to share with you. Perhaps you can break out of a rut this week and find a new path! I hope you enjoy it! THE CALF-PATH By Sam Walter Foss One day, through the […]